PRIVACY POLICY:
Lebow-Eaton Caps & Necks respects the rights of our customers. If you feel this company is not abiding by its posted privacy policy, please contact our corporate office.


Information Collection and Use
The Company is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Registration, Literature Request, Feedback and Contact Forms
Some portions of The Company web site may request that a user complete a contact form.

A user has the option to contact us at the www.caps-necks.com web site for personalized service and must first complete the registration form. During site registration a user is required to give their contact information (such as name and email address). This information is shared with a Company representative and is used to contact the user about the services on our site for which they have expressed interest.

A user has the option to submit a question or concern via the web site using a contact form. The user is required to provide name and email address and contact information so that we can answer their question or request. Also, the contact form may be routed to our 3rd party service provider, Crowning Touch, who assists The Company in answering customer requests from our web sites.

Cookies
A cookie is a piece of data stored on the user's machine containing information about the user.

Log Files
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. Log files capture the cookie ID and IP address.

Sharing
We will share aggregated demographic information with our partners. This is not linked to any personal information that can identify any individual person.

We partner with other parties to provide specific web related services. When the user uses these services on our web site, we will only share names, or other information that is necessary for the third party to provide the service. Services include online surveys, 'contact us' or 'customer service' forms. These parties are not allowed to use personally identifiable information except for the purpose of providing the requested services.

Links
The Company's web site may contain links to other sites. Please be aware that we (The Company) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by the web sites listed in the first paragraph of this policy document.

Surveys
From time-to-time our site requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested includes user information (email address, such as visitor or customer type, reason for purchase) and demographic information (zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, and better understanding customer demographics.

Security
This web site takes stringent precautions to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line.

All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, employees are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.

If you have any questions about the security at our web site, you can send an email to security@CrowningTouchGraphics.com.

Newsletter and Special Offers
We may send users who submit contact forms at The Company site a welcoming email to confirm receipt. Customers may receive information on products, services, and announcements. Users who have provided personal information on The Company web site may occasionally be contacted with product offers if they have elected to receive this information. We will communicate with the user to provide requested services with regards to issues relating to their requests via email or phone..

Notification of Changes
If we decide to change our privacy policy, we will prominently post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.


Copyright © Lebow-Eaton 2005 | Privacy Policy | Legal Notice